Engineered Workflows

Version 1.0 · Effective 2026-06-01

Refund Policy

This Refund Policy applies to products and services offered by Engineered Workflows LLC (“Engineered Workflows,” “we,” “us,” or “our”) through https://www.engineeredworkflows.com or linked third-party checkout services such as Shopify.

Engineered Workflows currently sells one-time products or services. We do not currently offer subscriptions through this website.

1. Digital Products

Because digital products are generally delivered immediately or made available shortly after purchase, all sales of digital products are generally final.

Examples may include:

  • Downloadable files
  • Templates
  • Spreadsheets
  • Tools
  • Guides
  • Other digital resources

However, we want purchases to work as expected. If you experience a problem accessing or using a digital product, please contact us at billing@engineeredworkflows.com.

2. Refunds We May Consider

We may consider a refund or replacement if:

  • You accidentally purchased the same product more than once
  • You were charged incorrectly
  • The product was not delivered or could not be accessed
  • The file or product is materially defective and we are unable to provide a corrected version
  • A refund is required by applicable law

Refund requests are reviewed case by case.

3. Refunds Generally Not Provided

Refunds are generally not provided for:

  • Change of mind after purchase
  • Lack of use after purchase
  • Failure to read the product description before purchase
  • Incompatibility with your software, system, or workflow unless the product description was materially inaccurate
  • Requests made after the product has already been delivered and is working as described

4. Services and Custom Work

Refunds for consulting, development, automation, analysis, or other custom services are handled according to the written agreement, proposal, invoice, or statement of work associated with that service.

If no separate written refund terms apply, fees for completed work are generally non-refundable.

5. Third-Party Checkout and Payment Processing

Purchases may be processed by third-party services such as Shopify or payment processors.

Refunds, when approved, may be issued through the original payment method and may be subject to the processing timelines, rules, or limitations of the third-party checkout or payment provider.

Engineered Workflows does not control third-party payment processing timelines.

6. How to Request a Refund

To request a refund, email:

billing@engineeredworkflows.com

Please include:

  • Your name
  • Email address used for purchase
  • Product or service purchased
  • Date of purchase
  • Reason for the refund request
  • Any relevant screenshots or details about the issue

We may request additional information to verify the purchase or troubleshoot the issue.

7. Changes to This Policy

We may update this Refund Policy from time to time. The latest version will be posted on this page with an updated effective date.

8. Contact Us

For questions about this Refund Policy, please contact:

Engineered Workflows LLC
billing@engineeredworkflows.com